Dell laptop serial number lookup8/27/2023 ![]() HP Laptops For HP laptops, the serial number is typically under the battery. HP Desktopsįor HP desktops, the serial number is located on a sticker on the top or side of the computer tower, as shown below: ![]() If you are unable to provide the serial number, we will request the computer name and instructions for that can be found in the Locating the Computer Name section. Apple computers have a serial number with 12 alphanumeric characters. HP computers have a serial number with 10 alphanumeric characters. To better identify computers for work tickets, ITS may request the serial number or computer name from your University-owned computer. To follow this article the user must be in front of a university-owned computer that requires a work ticket for repair or troubleshooting. The Mercer end of life date is 5 years after the deployment date for Apple iMacs and 4 years after the deployment date for Apple MacBooks.This article is intended for faculty, staff, and students looking to locate the serial number or computer name of a university-owned computer. The sticker is usually placed in the following locations: Locate the "Property of Mercer" sticker and identification number on your computer. The Mercer end of life date is 5 years after the Ship Date shown for Dell desktops and 4 years after the Ship Date for Dell laptops.Select the View warranty details link in the Warrant status box.Enter your 7 character alphanumeric Service Tag in the Search Support box and select the Search button.Desktops: The Service Tag is located either on the top, side or on the back panel of the computer.įollow the instructions below to determine the age of a Dell computer.Laptops: The Service Tag is located on the bottom panel of the laptop.The Dell Service Tag is a 7 character alphanumeric code used to identify specific products. See information below for instructions.ĭell uses product identifiers like Service Tag, Express Service Code, or Serial Number to access product information like technical specifications, documentation, warranty. If the identification number is not 7 digits long, the computer's age must be verified by the serial number or service tag. For example, if a computer has a sticker with 1201326, it was deployed in January 2012. If the identification number is 7 digits long, the first 2 numbers represent the year the device was deployed, and the next 2 numbers represent the month. Apple MacBooks: On the back of the display.Apple iMacs: On the back of the computer.Dell Laptops: On the back of the display.Dell Desktops: On top of the computer, near the front.In 2010, this number began including the year and the month the machine was deployed. Check Computer Age by "Property of Mercer" StickerĬheck Computer Age by "Property of Mercer" StickerĮvery Mercer-supported computer has a "Property of Mercer" sticker containing an identification number.If your computer is end of life, visit our purchasing website for replacement options. Please see the Computer Equipment Service and Support Policy for information regarding service charges. Equipment considered end of life hardware may still be serviced, but charges may apply. Mercer provides full support for Dell and Apple computers purchased through the IT department.
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